You can contact WMG on 0207 491 8844 or email us at [email protected] should you have any requests or queries concerning your personal information.
If your personal information changes, you must inform us accordingly.
WMG collect information about you when you become our client, apply to use any of our services or contact us in person, by telephone, by e-mail or by post. When you access or use our websites, website usage information is collected using cookies.
Use of personal information
WMG collects information about you for the purposes of:
* providing and personalising our services
* verifying your identity to help prevent money laundering and financial crime
*protecting your information and preventing unauthorised access to your information
* dealing with your inquiries and requests
* administering orders and accounts relating to our clients
* maintaining information as a reference tool or general resource and
* providing you with information about products and services.
WMG may use, collect and share your information (including but not limited to, information from cookies, log files, location data, and usage data) with businesses that are legally part of the same group of companies with WMG, or that become part of that group (“affiliates”) in order to facilitate the objectives listed above.
However, your personal information will not be shared between different companies within our group of companies unless you have consented to this or unless this is necessary for the provision of services to you. Information will be shared with third parties where this is necessary to enable us to provide our services to you or to allow us to comply with our legal or regulatory obligations.
Third parties with whom we will share your information and the reasons for this are as follows:
*Brokers and other intermediaries – We share information with brokers and other intermediaries, consultants and service providers in order to carry out the purchase and sale of investments on your behalf and to ensure we can provide and maintain the provision of services to you.
*The Financial Conduct Authority and other regulators – The Financial Conduct Authority, other regulatory bodies and some government agencies have a legal right to access the information we hold. We have a legal obligation to disclose information we hold to such bodies.
*Our professional advisers – Our appointed auditors, accountants, lawyers and other professional advisers sometimes require access to the information we hold in order to advise us.
Subject access rights
You have the right to check what personal information about you is held by WMG. To make a request, please write to us at [email protected] , verifying your identity and specifying what information you require.
We may charge a £10 fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested. We will acknowledge your request and respond to it within 40 days of receipt of your application and any applicable fee.
What if you have a complaint?
If you are not satisfied with our response to your complaint, you can telephone the Information Commissioner’s information and enquiries line on +44 1625 545 745. Information on the Data Protection Act 1998 is also on the Information Commissioner’s website at www.ico.org.uk.
WMG is registered with the Information Commissioner’s Office under the registration number ZA117909
Cookies are files that collect anonymous information about how visitors use our site, which is then used to help improve the standard of our services. The information collected includes the number of site visitors, where visitors come to the site from and the pages they visited. For further information visit www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.